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Recent FAQs

How do I delete a profile?

Profile deletions may be requested in writing by the inmate. The letter must come from the inmate, mailed from his/her institution requesting deletion. For security purposes, requests for removal and or deletion are not accepted from 3rd parties, friends, or family. Please have the inmate send their request to us at:

8033 W Sunset Blvd #7000
Los Angeles CA 90046


If you are a PageMaster assigned to a profile, you have the ability to delete the profile yourself. Simply login to the inmate's account with the username/password given when you were assigned as the PageMaster. Once logged in as the inmate, click the Settings gear cog icon in the upper right and then click "Settings" from the drop-down. In Settings, click the Delete Account tab and then click the "Yes - Delete My Account" button to confirm you want to delete the account.